Recent General Posts

March Restoration Newsline Winner

4/12/2017 (Permalink)

General March Restoration Newsline Winner Pictured is Roseanne Fratoni of Elaine D'Alonzo Sampson Insurance

Congratulations to Roseanne Fratoni of Elaine D'Alonzo Sampson Insurance for being our winner of the March Restoration Newsline Contest!  Roseanne won a gift certificate to Lakeside Grille in Shrewsbury.

February Restoration Newsline Winner

3/9/2017 (Permalink)

General February Restoration Newsline Winner Barbra Baldwin of Oak Tree Insurance

Congratulations to Barbra Baldwin of Oak Tree Insurance for being our winner of the February Restoration Newsline Contest! Barbra won a gift certificate to Panera Bread.

January Restoration Newsline Winner

2/7/2017 (Permalink)

General January Restoration Newsline Winner Tara Hayes of Laflin Insurance

Congratulations to Tara Hayes of Laflin Insurance for being our winner of the January Restoration Newsline Contest!  Tara won a gift certificate to Sturbridge Seafood.

December Restoration Newsline Winner

1/16/2017 (Permalink)

General December Restoration Newsline Winner Chrissy and Tori Martell.

Congratulations to Chrissy Martell of St. Onge Insurance for being our winner of the December Newsline Restoration Contest! Chrissy is pictured with her daughter Tori and won a gift certificate to One Eleven Chop House in Worcester.

November Restoration Newsline Winner

12/6/2016 (Permalink)

General November Restoration Newsline Winner Tara Chenevert of Mc Call Insurance in Shrewsbury.

Congratulations to Tara Chenevert of Mc Call Insurance for being our winner of the November Newsline Restoration Contest!  Tara won a gift certificate to The Sole Proprieter Restaurant in Worcester.

October Restoration Newsline Winner

11/8/2016 (Permalink)

Congratulations to Anne Marie Perham of A & P Insurance for being our winner of the October Newsline Restoration Contest!  Anne Marie won a gift to certificate to the Texas Roadhouse Restaurant in Worcester.

September Restoration Newsline Winner

10/13/2016 (Permalink)

General September Restoration Newsline Winner Tina Aresenault of Marsh Kemp Insurance

Congratulations to Tina Aresenault of Marsh Kemp Insurance for being our winner of the September Newsline Restoration Contest!  Tina won a gift certificate to Sole Proprietor Restaurant in Worcester.

August Restoration Newsline Winner

9/15/2016 (Permalink)

General August Restoration Newsline Winner Tracy McClean from Marshall Diggins Insurance

Congratulations to Tracy McClean of Marshall Diggins Insurance for being the winner of the August Newsline Restoration Contest! Tracy won a gift certificate to Mezcal Restaurant in Worcester.

July Restoration Newsline Winner

8/22/2016 (Permalink)

General July Restoration Newsline Winner Kristen Leger of Sullivan Garrity & Donnelly Insurance.

Congratulations to Kristin Leger of Sullivan Garrity & Donnelly Insurance for being the winner of the August Newsline Restoration Contest! Kristin won a gift certificate to the Pub 99 in Worcester.

July Restoration Newsline Contest Winner

7/26/2016 (Permalink)

General July Restoration Newsline Contest Winner Karen Gagnon from Coonan Insurance

Congratulations to Karen Gagnon from Coonan Insurance in Oxford, MA for being the winner of our July Restoration Newsline Contest!  Karen won a gift certificate to One Eleven Chop House in Worcester

May Restoration Newsline Contest Winner

6/16/2016 (Permalink)

General May Restoration Newsline Contest Winner Janice R. Evanowski

Congratulations to Janice R. Evanowski of North American Insurance for being the winner of the May 2016 Restoration Newsline Contest!  Janice won a gift cerficate to Ladd's Restaurant in Rutland, MA!

April Restoration Newsline Contest Winner

5/8/2016 (Permalink)

General April Restoration Newsline Contest Winner Chau Lulu of Mid-State Insurance of Worcester, MA

Congratulations to Chau Lulu of Mid-State Insurance for being the winner of the April 2016 Restoration Newsline Contest! Chau won a gift certificate to Longhorn Steak House in Marlboro, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email sfitzpatrick@SERVPROsouthworcester,com for more information or to enter.

What do I put in an Emergency Supply Kit?

5/3/2016 (Permalink)

Having an Emergency Supply Kit is a key component to being prepared for whatever happens.  Here are some recommended items to include:

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO® of South Worcester for more readiness tips and tools, including SERVPRO’s Emergency READY Profile® (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. Contact your office today to learn more and be “Ready for whatever happens!”

SERVPRO Named to Entrepreneur’s Top 10 Franchise List for 7th Consecutive Year

1/28/2016 (Permalink)

Cleanup and restoration franchisor retains top ranking in restoration services category and climbs to #4 ranking overall in the 2016 Franchise 500 rankings

SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the top ranking in the Restoration Services industry for the 13th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine. This is the seventh consecutive year SERVPRO has been included in the magazine’s Top 10 list, standing out in a group of more than 951 franchises that qualified for inclusion in the list.

Entrepreneur magazine’s Franchise 500 selection process uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

“It’s exciting to be part of a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension its customers,” said Donny McKendall, owner of SERVPRO of South Worcester. “The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer.”

According to McKendall, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

·         SERVPRO’s strength as a brand with a national footprint, wide-spread market penetration, laser-focused brand messaging, and the ability to create national partnerships with organizations such as the PGA TOUR and the American Red Cross.

·         SERVPRO’s commitment to being a learning organization, which keeps training and support at the forefront of the company’s culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

·         SERVPRO’s focus on continued development and support for proprietary software and systems to allow the company’s operational capacity to keep pace with an aggressive growth strategy.

Sue Steen, SERVPRO Industries, Inc., chief executive officer, adds, “One of the potential pitfalls of growing too quickly is outpacing your capacity to train and support the franchisees. SERVPRO® is a conservative company, and early on we took the time to build a strong system and put the building blocks in place to support growth without sacrificing support to our franchisees.”

“Today,” Steen continues, “as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support.” 

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO® of South Worcester, contact them at (508) 757-7885 or stacy@SERVPROsouthworcester.com.

Preparing Your Property For Winter

1/4/2016 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, that can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of South Worcester about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Thanksgiving Safety Tips

11/13/2015 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to ensure you can enjoy a safe holiday.

  • Never leave cooking food unattended–stay in the kitchen when frying, grilling or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.
  • Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.
  • Keep anything flammable–pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Purchase a fire extinguisher to keep in the kitchen. Contact the local fire department for training on the proper use of extinguishers.
  • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year.

Everyone at SERVPRO of South Worcester wishes you a safe and happy holiday season.

Is it safe to burn leaves?

10/15/2015 (Permalink)

With fall upon us, the question of the safety of burning leaves comes up.  Leaves pile up and bagging them for the city to take away can be a hassle.  Despite the inconvenience, you should not burn leaves.  Burning leaves can cause problems to an individuals’ heath as well as damage to the environment.

When leaves are burned, they can release several gasses and particulates that are hazardous to human health.  There is moisture in leaves which cause them to burn slowly and release soot, dust and other solid materials into the air.  These items, if breathed in, can cause respiratory problems.  Gasses that are released can also cause problems in the bloodstream if inhaled.

The particulates released into the air by burning can cause a serious drop in air quality.  Multiple leaf fires in an area greatly increase this risk.

An easy solution to burning that is actually beneficial to the environment is composting.  By composting leaves, a great soil conditioning agent is created!

For more information please visit the EPA’s website

Fire Prevention Month

10/8/2015 (Permalink)

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans, for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention. The 2015 focus is “Hear the Beep Where You Sleep.” The NFPA recommends installing smoke alarms in every bedroom, outside each separate sleeping area, and on every level of your home, including the basement.

Did you know that roughly half of home fire deaths result from fires reported between 11 p.m. and 7 a.m., when most people are asleep?* Smoke alarms save lives. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. In fact, having a working smoke alarm cuts the chances of dying in a reported fire in half!

SERVPRO of South Worcester wants you to stay safe and prepare now to ensure you are ready for any disaster.

*Data provided by the National Fire Protection Association.

April Newsline Contest Winner Announced

5/15/2015 (Permalink)

General April Newsline Contest Winner Announced Kristine Durkin from David Kelley Insurance in Spencer, MA

Congratulations to Kristine Durkin from David Kelley Insurance in Spencer, MA for being the winner of our April Restoration Newsline Contest!  Carolyn won a gift certificate to The Boynton in Worcester, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

March Restoration Newsline Contest Winner Announced!

4/15/2015 (Permalink)

Congratulations to Carolyn Burke from TJ Woods Insurance in Worcester, MA for being the winner of our March Restoration Newsline Contest!  Carolyn won a gift certificate to VIA Italian Table in Worcester, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

February Restoration Newsline Contest Winner Announced!

3/18/2015 (Permalink)

General February Restoration Newsline Contest Winner Announced! Donna Jenkins from Conte Insurance in Paxton, MA.

Congratulations to Donna Jenkins of Conte Insurance in Paxton, MA who was the February Restoration Newsline Contest winner. Donna won a gift certificate to Ladd's Restaurant in Rutland, MA! 

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

January Restoration Newsline Contest Winner Announced

2/12/2015 (Permalink)

General January Restoration Newsline Contest Winner Announced Stella Crawford of Broberg Insurance in Barre, MA

Congratulations to Stella Crawford of Broberg Insurance for being the winner of the January 2015 Restoration Newsline Contest! Stella won a gift certificate to J&J Family Restaurant in Barre, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

December Restoration Newsline Contest Winner Announced

1/8/2015 (Permalink)

General December Restoration Newsline Contest Winner Announced Angie Rivera of Mid-State Insurance in Worcester, MA

Congratulations to Angie Rivera of Mid-State Insurance for being the winner of the December 2014 Restoration Newsline Contest! Angie won a gift certificate to The Olive Garden in Worcester, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

'Tis the Season for Safety

12/12/2014 (Permalink)

Pretty lights and decorations add to the feel of the holiday season, but if they are not used properly your holidays can go from festive to frightening quickly. Fortunately, by following a few simple safety tips, you can greatly reduce the fire risk in your home or business this holiday season.

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, and heat vents.
  • Purchase flame retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren’t easily broken. Keep live trees as moist as possible by giving them plenty of water.
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving home or going to bed.
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
  • Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch on fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.
  • Designate one person to walk around your home to make sure that all candles and smoking materials are properly extinguished after guests leave.
  • Smoke alarms save lives. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace batteries at least once a year.

SERVPRO® of South Worcester wishs you a safe and happy holiday season!

November Restoration Newsline Contest Winner Announced!

12/8/2014 (Permalink)

General November Restoration Newsline Contest Winner Announced! Olivia Cepeda of Worcester Community Housing Resources

Congratulations to Olivia Cepeda of Worcester Community Housing Resources for being the winner of the November 2014 Restoration Newsline Contest! Olivia won a gift certificate to Dino's Restaurant in Worcester MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

July Newsline Contest Winner Announced

8/27/2014 (Permalink)

Congratulations to Christine Murphy of A&P Insurance in Worcster who was the winner of the July 2014 Newsline Contest!  Christine won a $100 gift card to Longhorn Restaurant!  Congratulations Christine!

The Restoration Newsline Contest in a monthly contest for members of the insurance and commercial property industries. Anyone looking to participate can email acooksey@servprosouthworcester.com for more information.

Training and Experience You Need!

8/12/2014 (Permalink)

A mop and common cleaning products may not be enough for serious water intrusions. SERVPRO of South Worcester Franchise Professionals are trained to safely clean and restore your building, utilizing the following procedures: 

  • Identify the source/type of water.
  • Measure temperature and humidity for drying analysis. 
  • Survey the extent of damage and inspect the premises. 
  • Perform emergency water extraction.
  • Apply necessary treatments (disinfectants/deodorization).
  • Utilize drying equipment and monitor drying.
  • Dispose of refuse.

Worcester Summer Safety Tips

7/2/2014 (Permalink)

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. In order to enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun.

According to a recent study by the U.S. Consumer Product Safety Commission, nearly 9,600 Americans are injured by fireworks each year. Another 5,000 are injured by charcoal/wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill. 

If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water. 

The summer season should be a time to make memories and enjoy the great outdoors. The following tips, provided by the National Fire Protection Association, will help keep you safe all summer long. 

  • When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
  • Always wear a U.S. Coast Guard-approved PFD (personal floatation device) when boating, jet-skiing, tubing or water-skiing. Air-filled swimming aids, like water wings or inner tubes, are not substitutes for approved PFDs. An adult should always supervise children using these devices.
  • Be sure to extinguish all smoking materials and shut down motors and heating devices before fueling a boat. In case of a spill, wipe up fuel and check for fuel leakage and odors. 
  • When camping, always use a flame retardant tent and set up camp far away from the campfire. Only use flashlights or battery-powered lanterns inside the tent, not liquid-filled eaters or lanterns.
  • Always build a campfire down wind from the tent area. Clear vegetation and dig a pit before building your campfire. Always extinguish the fire before going to sleep or leaving the campsite. To extinguish, cover with dirt or pour water over the fire.
  • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.
  • Consider leaving firework use to trained professionals. Stay back at least 500 feet from professional fireworks displays.

SERVPRO® of South Worcester wishes you a safe and happy summer!

February Newsline Contest Winner Announced!

3/20/2014 (Permalink)

Mel Geotis of HUB International/Gregson Insurance in Spencer, MA was the winner of the February 2014 Newsline Contest!  Mel won a gift certificate to Applebees Restaurant.  Congratulations Mel!

The Restoration Newsline Contest in a monthly contest for members of the insurance and commercial property industries.  Anyone looking to participate can email acooksey@servprosouthworcester.com for more information.

Teaming up to help you be READY!

2/18/2014 (Permalink)

The SERVPRO Franchise System is teaming up with the American Red Cross to help business and homeowners across the nation get READY for any disaster. 

The American Red Cross Ready Rating™ program is a free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website, readyrating.org, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness. 

“Through the generosity of SERVPRO®, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornados, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO® join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of Servpro Industries, Inc., “and truly completes the readiness equation for businesses and other property owners. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time–and fast response is key to minimizing damage and downtime. That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.”

With SERVPRO’s Emergency READY Program, your local SERVPRO® Franchise Professional will establish an Emergency READY Profile® (ERP) for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business sense. For more information about SERVPRO’s Emergency READY program, visit servpro.com/ready. Call your local SERVPRO® Franchise Professionals to learn how to develop an Emergency READY Profile® for your business and BE READY.